Privacy policy

S-Teaching Online (STO), License No (167165) for E-Learning, Training & Consultant, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and related services.

By using STO, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Platform.

Information we collect

We may collect information that you provide directly to us, including:

• Account information such as name, email address, and password
• Profile details for students and teachers
• Course enrollment, scheduling, and payment-related information
• Communications with support or teachers through the platform

We may also collect technical data such as device type, browser, IP address, and usage analytics to improve platform performance and security.

How we use your information

We use collected information to:

• Provide, operate, and maintain our educational services
• Process enrollments, bookings, and payments
• Communicate with you about your account, courses, and support requests
• Improve platform features, security, and user experience
• Comply with legal obligations and enforce our policies

Sharing of information

We do not sell your personal information. We may share information with trusted service providers who assist in operating the platform (such as payment processors or hosting providers), when required by law, or to protect the rights and safety of STO, our users, and others.

Third-party services

We use trusted third-party providers to operate STO, including:

• Supabase for authentication, database, and file storage
• Payment processors to handle course enrollments securely
• Google Analytics and PostHog for usage analytics
• Tawk.to for live chat support when enabled
• Facebook Pixel for advertising measurement (where consented)

These providers process data according to their own privacy policies. We share only what is necessary to deliver our services.

Cookies and tracking

STO may use cookies and similar technologies to remember preferences, analyze traffic, and improve the platform. You can control cookie settings through your browser; disabling cookies may affect some features.

Data security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data. To exercise these rights, contact us using the details below.

Children's privacy

STO provides educational services that may be used by students under parental or guardian supervision. If you believe we have collected information from a child without appropriate consent, please contact us so we can take appropriate action.

Changes to this policy

We may update this Privacy Policy from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

Related policies

Please also review our Terms of Use, Booking Policy, and Refund Policy.

Contact information

If you have questions about this Privacy Policy, contact us at sto@s-teachingonline.com or support@sto-education.com.

WhatsApp: 00201024656004

Thank you for choosing S-Teaching Online (STO).